Refund policy

We have a NO RETURN policy, which means  ALL SALES ARE FINAL after receiving your item(s) unless we approve the return due to special circumstances. 

Under special circumstances, which will be approved by Posh & Personalized 39367 first before agreeing to a return, you must meet these eligibility requirements to proceed.  Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide us with a response or reasoning for the return that clearly justifies an item being returned for us to approve it.  

If your return is denied, you may request to resale your item within our group at no extra charge.  

To apply for/start a return, you can contact us at poshandpersonalized39367@gmail.com or text our Customer Service telephone line at 601-804-9062. Please note that returns will need to be approved before proceeding or mailing any products back.  If you proceed without approval we will not credit you for the return.  

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at poshandpersonalized39367@gmail.com or at our customer service text line at 601-804-9062